Care Savers Privacy Policy

Effective Date: 11/30/24

Welcome to Care Savers. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website www.caresavers.org and use our services.

Information We Collect

We collect information to provide better services to our members. The types of information we collect include:

• Personal Information: Name, email address, phone number, mailing address.
• Caregiving Information: Employment details, caregiving role, verification documents.
• Payment Information: Credit/debit card details, billing address.
• Usage Data: Information about how you use our website and services, including pages visited, links clicked, and other actions taken.
• Device Information: IP address, browser type, operating system, device identifiers.

How We Use Your Information

We use the information we collect to:

• Provide and Improve Services: Deliver exclusive discounts, verify caregiving status, process payments, and enhance user experience.
• Communication: Send updates, promotional materials, and important information related to your membership.
• Personalization: Tailor offers and content to better meet your needs and interests.
• Security: Protect against fraud, unauthorized access, and other security threats.
• Compliance: Fulfill legal obligations and respond to lawful requests.

How We Share Your Information

We may share your information with:

• Partners and Affiliates: To provide the discounts and services you have signed up for. These partners are bound by confidentiality agreements and are prohibited from using your information for any other purposes.
• Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service. These providers have access to your information only to perform these tasks for us.
• Legal Requirements: When required by law, regulation, or legal process, we may disclose your information to government authorities or other entities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access controls, and secure servers to protect against unauthorized access, alteration, disclosure, or destruction of your data.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Opt-Out: Opt out of receiving promotional communications from us.
• Data Portability: Request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies help us understand your preferences based on previous or current site activity, which enables us to provide improved services.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Care Savers Support Team
Email: support@caresavers.org
Address: London, United Kingdom

By using Care Savers, you agree to the terms outlined in this Privacy Policy. Thank you for trusting us to support you in your vital caregiving role.